FAQs

Have a question about our clothing or rental services? We have the answer. Check out these FAQs and give us a call today for more information!

  • What types of fabrics do you use for your suits and sportscoats?

    Our suits and sportscoats are crafted from premium fabrics including wool, cashmere, and linen. The specific fabric choice depends on the season, style, and brand of the garment.

  • Do you offer alterations or tailoring services?

    We provide professional alteration and tailoring services to ensure each garment fits perfectly. Additionally, we offer custom options for clients seeking a more personalized experience.

  • Can I return or exchange items if they don't fit?

    We accept returns and exchanges for items that don't fit properly. Please refer to our comprehensive return policy for specific details. However, please note that once an item has been tailored, it is no longer eligible for return.

  • Do you offer any discounts or promotions?

    We regularly feature discounts and promotional offers. To stay informed about these opportunities, we recommend following our social media accounts or subscribing to our newsletter.

  • Can I customize or personalize my clothing?

    Customization options are available for many of our tailored items. For more detailed information about our personalization services, please contact our customer service team.

  • Do you have a wide range of sizes available?

    We stock a diverse range of sizes to accommodate various body types. If you require a specific size, we encourage you to contact us to verify availability.

  • Do you offer custom tailoring or suits?

    Yes! Jason Louis provides custom tailoring and suit services to ensure a perfect fit and personalized style for every client.


  • Can I shop online at Jason Louis?

    Currently, Jason Louis offers an in-store experience to ensure personalized service. However, you can browse select collections online and schedule appointments through our website.

  • Do you provide styling consultations?

    Absolutely! Our expert stylists offer one-on-one consultations to help you build a wardrobe that fits your lifestyle and personal taste.

  • How do I schedule an appointment at Jason Louis?

    You can schedule an appointment by calling our store or using the appointment booking feature on our website. Walk-ins are welcome, but appointments ensure dedicated time with a stylist.